Refund & Return Policy All sales of honey are final. Due to the nature of food products and for hygiene/safety reasons, we do not accept returns, exchanges, or refunds once the product has shipped.

Exceptions may apply only in these cases (reported within 7 days of delivery):

• Item arrived damaged or broken (photos required; we may replace or refund at our discretion).
• Wrong item or quantity shipped.
• Order never arrived.

Contact us at beekeeper@beeehavenhill.com with order number and photos/details. We appreciate your understanding—pure honey is a natural, shelf-stable product when stored properly. Thank you for supporting our small Texas business!